GENERAL PERSONAL DATA PROTECTION POLICY

Politica de Confidentialitate

Thank you for your interest in our company, products and/or services. When you enter into any relationship with us, you entrust us with your information.

The purpose of this Privacy Policy is to explain what data we process, why we process it and what we do with it. We take your privacy seriously and never sell lists or email addresses. Being fully aware that personal information belongs to you, we do our best to store it securely and process it carefully. We do not provide information to third parties without informing you. This information is important. We hope you read it carefully.

This notice informs you about the information we process about you in relation to our organisation. In collecting this information, we act as a controller and, by law, we are required to provide you with information about us, why and how we use your data and about the rights you have over your data.

Other Services

This Privacy Policy does not cover third-party applications and websites that you may access by clicking on links on our website. This is beyond our control. We encourage you to review the Privacy Policy on any website and/or application before providing any personal data.

Who are we?

AETA S.A., headquartered in Bucharest, Horatiu Street, no. 8 – 10, sector 1, registered with the Trade Register under no. J40/8487/2022, fiscal code RO 156027, is responsible for the processing of your personal data that we collect directly from you or from other sources.

According to the law, our company is a personal data controller. In order for your data to be processed securely, we have made every effort to implement reasonable measures to protect your personal information.

Who are you?

According to the law, you, the natural or legal person benefiting from our services, the representative or contact person of a company or the person in any kind of relationship with our company, are a “data subject”, that is, an identified or identifiable natural person. In order to be completely transparent about data processing and to allow you to easily exercise your rights at any time, we have implemented measures to facilitate communication between us, the data controller, and you, the data subject.

Our Commitment

The protection of your personal information is very important to us. That is why we are committed to complying with European and national legislation on the protection of personal data, in particular Regulation (EU) 679/2016, also known as GDPR, and the following principles:

  • Legality, fairness and transparency

We process your data legally and fairly. We are always transparent about the information we use, and you are properly informed.

  • Control is yours.

Within the limits of the law, we offer you the opportunity to review, modify, delete the personal data you have shared with us and to exercise your other rights.

  • Data integrity and purpose limitation

We use data only for the purposes described at the time of collection or for new purposes compatible with the original ones. In all cases, our purposes are compatible with the law. We take reasonable steps to ensure that personal data is accurate, complete and up-to-date.

  • Security

We have implemented reasonable security and encryption measures to protect your information as best we can. However, please remember that no website, application, or internet connection is completely secure.

Changes

We may change and improve this Privacy Policy at any time. All updates and changes to this Policy are effective immediately upon notification, which we will provide by posting on the Site and/or email notification.

Questions and requests

If you have any questions or concerns regarding the processing of your data or wish to exercise your legal rights in relation to the data we hold, or if you have concerns about how we handle any privacy issue, you can write to us at the following email address: dataprotection@aeta.ro

Your Informations

What kind of information do we collect about you?

When you browse our website, when you send us a request by email or contact us for any other purpose and on any other communication channel, you will communicate the following personal data to us, which we collect directly from you or from other sources, such as:

  • Name and surname
  • Email address
  • Phone

We may collect data through cookies or other similar technologies, such as:

  • IP
  • Browser
  • Location
  • The web pages you access on our site

 

Why do we collect this information?

When you interact with us in any way, you may give us or receive from other sources information such as:

  • For the purpose of entering into or performing a contract between you and us;
  • To respond to your questions and requests;
  • For marketing purposes, but only if we have your prior consent;
  • To provide and improve the services and products we offer;
  • To diagnose or fix technical problems;
  • To defend against cyber attacks;
  • For the creation and/or maintenance of accounts;
  • To comply with the law;
  • To establish or claim a right in court;

 

What is the legal basis for processing?

  • You have given your consent to the processing of personal data.

Please note that you can withdraw your consent at any time by following the unsubscribe instructions ("unsubscribe") in each email or by sending a written request to the email address dataprotection@aeta.ro

  • Processing is necessary for the conclusion or performance of a contract between you and us
  • Processing is necessary for the purposes of our legitimate interests

 

How long do we store data?

We store personal data only for the period necessary to fulfill the purposes, but no more than 5 years after the termination of the contract or the last interaction with us.

After the end of the period, personal data will be destroyed or deleted from the computer systems.

Please note that in certain expressly regulated situations, we store data for the period required by law, for example Law no. 16/1995 on archiving.

 

How do we share your information with others?

We may disclose your data, in compliance with applicable law, to internal company departments, business partners or other third parties. We always make reasonable efforts to ensure that these third parties have implemented appropriate protection and security measures.

For example, we may provide your data to other companies, such as IT or telecommunications service providers, accounting, legal services and other third parties with whom we have a contractual relationship. These third parties are selected with particular care so that your data is processed only for the purposes we indicate.

We may also share your data with business partners as part of a joint effort to provide a product or service.

We may also share your data with other parties with your consent or according to your instructions.

We may also provide your personal information to the prosecutor's office, police, courts and other authorized state bodies, based on and within the limits of legal provisions and as a result of expressly formulated requests.

We will ensure, within reasonable limits, that your data does not leave the European Economic Area, but, to the extent that we transfer data to countries outside the EEA, we will ensure, in all cases, that the transfers are legitimate, based on your explicit consent or other legal basis.

 

What are your rights?

Your rights under the GDPR Regulation are as follows:

  • Right to withdraw consent
  • The right to be informed about the processing of your data
  • Right of access to data
  • The right to rectify inaccurate or incomplete data
  • The right to erasure ("the right to be forgotten")
  • Right to restriction of processing
  • The right to transmit the data we have about you to another operator
  • The right to object to data processing
  • The right not to be subject to a decision based solely on automated processing, including profiling
  • The right to seek justice
  • The right to lodge a complaint with a Supervisory Authority

 

Please remember that:

  • You can withdraw your consent for direct marketing at any time by following the unsubscribe instructions in each email/sms or other electronic message.
  • If you want to exercise your rights, you can do so by sending a written, signed and dated request to the email address: dataprotection@aeta.ro
  • The rights listed above are not absolute. There are exceptions, therefore each request received will be analyzed so that we can decide whether it is well-founded or not.
  • We will try to respond to your request within 30 days. However, this may take longer depending on the complexity.
  • If we cannot identify you, we will request additional information. If you refuse, your request will not be processed.

 

Questions, requests and exercising rights

If you have any questions or concerns regarding the processing of your information or wish to exercise your legal rights or have any other privacy concerns, you can write to us at the email address dataprotection@aeta.ro.

 

This privacy policy was updated on 01.07.2025.